CAREERS

Objective

We are seeking to add Field Service Technicians in Michigan, Ohio, New York, San Jose, CA and Santa Ana, CA. The successful candidate will be an experienced fieldservice technician and will take the responsibility for the maintenance of the electric vehicle charging stations for customers throughout the world. We are looking for individuals that will ensure operation and quality of our product as used by our customers.

Responsibilities
  • Handle inbound telephone calls from Dispatchand related field technicians to activate new site equipment as well as provide remote support to troubleshoot problems in the field
  • Expected to take the lead role for installation and repair of EV charging station equipment in the field.
  • Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system.
  • Remove and replace defective components
  • Responsible for the performance of duties as a fully qualified electrician including installation, inspection and repair of all electrical/electronic equipment in the in the field.
  • Configure and support electronic and digital devices used to monitor and control charging equipment (e.g. network router and modems and credit card equipment configurations)
  • Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem
  • On occasion, interface with customers and EV drivers to understand details of reported problems
  • Assemble, install and repair electrical components, wiring and equipment
  • Capture and import data for analysis and processing
  • Assist wireless carriers to establish Virtual Private Networks with SAAS partners
  • Ensure corrective maintenance is identified from reports and input from field, authorizes work, work order created and scheduled, and quality report is submitted to clients when work has been completed
  • Expected travel about 25%-75% outside of geofence.
Required Skills, Experience and Education
  • Minimum of 3 years’ experience in a Field Service Technician role
  • Experience traveling for work is a MUST
  • Experience managing, supporting and deploying network infrastructures
  • Experience assembling, installing and repairing electrical components, wiring and equipment
  • Great communication / customer service skills
  • Strong understanding of databases and develop schedule reporting for weekly metrics.
  • Hands on systems development & equipment maintenance
  • Hands on in using following tools and building electrical powernet systems: -
    • Poweranalyzer, Multimeter, Cable crimpers, Cable cutters, Plyers, Cutters etc.- Soldering iron, E3 wireworks and Visio for schematic development
    • Computer Skills
Benefits
  • Excellent compensation
  • Full training program
  • Expensereimbursement
  • A long history of stability and growth
  • Medical, Dental, Vision, Life Insurance, Short / Long term Disability
  • 401K Retirement Plan
  • Vacation / Sick / Holiday Pay
Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at the manufacturing site. The noise level in the work environment and job sites can be loud. This position is occasionally performed in outside weather conditions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The employee must frequently lift and move items over 50 pounds.

EEO Statement

Broadband Telecom Power provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to Apply

Please email resumes to [email protected]. Please be sure to indicate the position applying to in the Subject line and a cover letter.

Objective

Broadband Telcom Power, an Electro-mechanical manufacturing company, seeks qualified Service Dispatcher. The successful candidate will be an experienced Service dispatcher and will take the responsibility schedule and dispatch Field Technicians to appropriate locations throughout the nation. We are looking for individuals that will ensure operation and quality of our product as ordered by our customers.

Job Responsibilities
  • Receive and efficiently prioritize incoming calls in a professional and compassionate manner
  • Schedule and dispatch Field Technicians to appropriate locations according to customer requests, specifications, or needs.
  • Provide excellent customer service to new and existing clients
  • Maintain and operate wireless mobile dispatch technology
  • Arrange for necessary repairs in order to restore service and schedules.
  • Relay work orders, messages, and information to or from Field Technicians.
  • Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
  • Prepare daily work and run schedules, Organize Calendars
  • Receive or prepare work orders.
  • Assist sales staff converting Service to Installation jobs when required
  • Receive and review incoming work orders, both written and electronic
  • Resolve client issues quickly and effectively in a high-volume period
  • Receive and review incoming work orders, both written and electronic
  • Have the ability to quickly learn new computer programs
  • Order service repair materials
  • Process returns and warranty claims
Requirements
  • 2-4 years Service Dispatch experience with outstanding communication skills
  • Proficient in all MS Office applications
  • Flexible and quick thinking in emergent situations
  • Possess excellent communication skills via written quotes, emails, and also verbally with clients and office staff.
Benefits

We offer a competitive salary, a high-energy work environment, excellent benefits and the opportunity to build your resume.

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at the manufacturing site. The noise level in the work environment and job sites can be loud. This position is occasionally performed in outside weather conditions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The employee must frequently lift and move items over 50 pounds.

EEO Statement

Broadband Telecom Power provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to Apply

Please email resumes to [email protected]. Please be sure to indicate the position applying to in the Subject line and a cover letter.

Job Description

The Power Electrical Engineer shall provide power electronics engineering support for design, development, integration, operation and sustaining of electrical components, equipment and systems under moderate supervision. The Power Engineer shall participate in all stages of development from design through manufacturing support and system integration.

Major functions
  • Interpret customer specifications to define requirements for power electronics circuit and systems design.
  • Starting from conceptual phase, provide detail design of switch mode power converters and inverters, transformer rectifiers, control loops and/or magnetic components.
  • Perform engineering analysis of power electrical circuits and systems.
  • Perform hardware bring-up and integration and support power conversion systems hardware / software integration.
  • Provide complete documentation, product verification and part’s list.
  • Write product and test specifications.
  • Provide sustaining engineering on existing products supporting manufacturing and test departments.
  • Provide technical support for manufacturing, production and fielded equipment
  • Ability to work simultaneously on a variety of projects.
  • Power / Electrical Engineer will take directions from Project Engineer or Power Engineering Department Manager.
Technical Skills
  • Must have design familiarity with power conversion topologies and electrical components
  • IGBTs, MOSFETs and SCRs used in power switching applications.
  • Circuit analysis applications, PSPICE preferred.
  • Magnetics design and closed control loop design experience, a plus.
  • Must be able to work as a key member of the design team with other Power Design Engineers, Digital and Analog Engineers, System Engineers and Software Engineers.
  • Proven effective communication with Senior Project Management and customer representatives is essential
Education & Experience
  • Bachelors in Electrical Engineering, Power Engineering
  • Masters’ in Electrical Engineering, Power Engineering Preferred
  • Minimum of 3 years’ experience in the design of power conversion equipment or related equivalent experience and/or training.
  • Minimum 3 years’ experience designing high voltage power supplies.
Benefits
  • Holiday Pay
  • Vacation and Sick
  • Medical, Dental, Vision, Life and AD&D Insurance
  • Company Match, 401(k) Retirement Plan
  • Opportunity to grow and develop & build your resume
Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at the manufacturing site. The noise level in the work environment and job sites can be loud. This position is occasionally performed in outside weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The employee must frequently lift and move items over 50 pounds.

EEO Statement

Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to Apply

Please email resumes to [email protected]. Please be sure to indicate the position applying to in the Subject line and a cover letter.

Job Description

The Vertical /Account Sales Manager will be responsible for driving sales and marketing activities within an assigned territory by managing the sales process, including client outreach and procurement, branding, developing sales forecasts, ensuring sales revenue and revenue growth. Provide direction, leadership, coaching and mentoring for customers and stakeholders. Conduct sales activity with effectiveness and efficiency. The ideal candidate will also demonstrate the desire and ability to identify business needs, areas of improvement and objectives experience, customer, and stakeholder feedback.

Duties & Responsibilities

Business Development

  • Prospect, Qualify and Close.
  • Develop new and existing key accounts.
  • Report progress on funnel growth using salesforce.com orother comparable customer relationship management tool.
  • Manage key customer relationships and create long-term sustainable business ties with stable customers in various sectors.
  • Be the primary point of contact for the customer through the complete sales cycle (cradle to grave).
Marketing and Sales Activities
  • Meet or exceed assigned monthly, quarterly and annual regional sales goals
  • Supervises and evaluates the activities and rep firms within the area, providing counsel and guidance when and as needed. Including conducting regular monthly channel partner funnel and performance reviews.
  • Provide accurate forecasting on a timely basis that represents a balanced view.
  • Support in building and establishing development of marketing and sales plan
  • Collaborate with key stakeholders to ensure continued development and improvement of strategy.
  • Build and refine customer-facing proposals that offer comprehensive solutions to customers, including technical features and economic models with the help from various subject matter experts.
  • This position supervises Manufacturers Reps. Experience with Distributors and Manufacturer’s Reps is required.
  • Act as a customer advocate within the organization.
  • Possess an ability to analyze data and to investigate the complete business situation.
Other duties as assigned
  • Must be able to support some level of Program Management activities for key Account and Channel partner responsibilities.
  • Develop and conduct presentations for tradeshows and customers.
  • Works cross-functionally when necessary to ensure that other company functions support and integrate into the sales process.
  • Ability to travel as needed (Minimum 30%)
Qualification
  • Bachelors’ Degree preferred
  • Minimum 8 years of sales, marketing or other commercial business experience.
  • Preferably in a low volume, highly engineered manufacturing environment.
  • Technical aptitude and familiarity with manufacturing processes.
  • Strong business acumen, effective communications, strategic thinking and analytical skills
  • Possess Intellectual curiosity about the industry and “business creativity” in problem solving.
  • Creative approaches to problem solving, opportunity assessment and strategy development
  • Team player – recognizes the importance of teamwork and building an efficient sales team.
  • Demonstrate a high level of energy, drive, enthusiasm, initiative, commitments and professionalism.
  • Strong relationship building skills.
  • Excellent people, communication (written and verbal), negotiation and facilitation skills.
  • Must be a self-starter with the ability to work autonomously as well as part of a team.
  • Superior interpersonal, oral, written communication and problem-solving skills
  • Ability to understand and follow written and oral instructions, with acute attention to detail.
  • Must be able to Cold Call, Cold Walk-In and Prospect.
Benefits
  • Holiday Pay
  • Vacation and Sick Paid Time Off
  • Medical, Dental, Vision, Life and AD&D Insurance
  • Company Match, 401(k) Retirement Plan
  • Opportunity to grow and develop
  • Competitive Commission Plan
Work Environment

This job operates in an administrative office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is largely a sedentary role; however, some lifting and filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary, and to assist with the set-up and tear-down of exhibition items. Travel to customer sites, conferences, etc.

EEO Statement

Broadband Telecom Power provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to Apply

Please email resumes to [email protected]. Please be sure to indicate the position applying to in the Subject line and a cover letter.


Did you know?

The average American drives less than 30 miles a day and the length of an average trip is less than 25 miles.

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