Insights & Innovations

Advanced Diagnostic Capabilities

BTC Power sees great value in advanced diagnostics and provides infrastructure to support systems.  By monitoring key data points BTC Power is automatically able to capture and diagnose errors before the Company is informed.

In addition to monitoring and BTC Power also creates extensive list of Work instructions based on error condition to more quickly triage tickets.

Key Metrics Monitored 

• Charge system availability (uptime)
• First Time Success Rate
• Success full session for every plug attempt
• Monitor Errors and Stop conditions
• Trouble shooting guides based on error codes