Service Plans

After Market Support Team


BTC Power is unique in the industry, utilizing our own in-house resources.

  • Remote Support- Helpdesk, Dispatch, Field Service
  • On-Site Support- commissioning, preventative maintenance,  and on-site interventions
  • Training

Remote Monitoring & Diagnostics

Our service plans provide a variety of options to allow:

  • 24/7/365 Diagnostic Tools
  • Remote solutions for software 
  • Network Agnostic Solutions 
  • Initial Response (Triage) Time

Dispatch & Ticket Tracking

Our in-house service team can provide real-time data and visibility.

  • With automated technician tracking, we can ensure timely project completion   
  • Real-Time accountability

Localized Replacement Parts

To ensure rapid repairs, BTC Power stores a variety of parts locally.

  • Parts can be included in extended warranties
  • Locations are stocked in high volume regions such a major multiplicities
  • Parts can be shipped anywhere in the world 

Contact us to explore which service plan is best for you!

About the Company

BTC Power is the leading manufacturer of electric vehicle charging systems in North America. Supplying a variety of DC and AC product lines to those in the Oil & Gas, Fleet, OEM, CPO, Government and C-store Markets. BTC Power provides chargers and service in the North America, Canada, and EU markets.

Get in Touch

BTC Power, Inc.
1719 S. Grand Ave
Santa Ana, CA 92705